Working in a call center is tough and draining physically, mentally, psychologically and emotionally. But somehow I survived.
How much longer would I stay on?
For the past five months I am contemplating if I should stay on with my current job or just stuff a resgination letter in my coach's throat, nah, I'd rather chuck it in the MOD's throat. In Filipino, mabigat na dugo ko sa kanila. They have done three things to me that left me very angry at them.
Why? First, they called me up on my celphone asking if I could report to work at 2 am. That would be fine except that it's my day-off at the same time I was in Manila with a friend. Even if I am at home I wouldn't go to work on my day-off even if their lives depend on it. This is unreasonable already.
Second, I had asthma and called in to report my absence. After that they asked: "Can you report to work?" What the #@%$ is wrong with these people?! The reason why I called in because I CAN'T report to work then they have to ask such a stupid question?! This happened to me twice and I nearly wanted to quit because of that.
The third one was worse, my sister was hospitalized because we had no idea what she was sick of (later we found out it was malaria) and I decided not to go to work because I was at the hospital since 1 in the afternoon and hasn't gotten any sleep (if I did it was only for 4 hrs) plus I don't think I'm in the condition to work with my emotions churning inside me. Hello, my sister was sick for a week and we were taking turns on keeping an eye on her. Plus, there was a typhoon in the country.
So I called and said I am not coming to work. What happened instead was they picked me up from the hospital. Good thing we didn't get ourselves killed along the way.
Now here I am feeling like a martyr and contemplating if I should stay or should I go. One reason I can't leave is the fact that I have nowhere to go after I quit. Jobs are hard to find these days lalo na kung nasa Pilipinas ka or maybe anywhere in the world. The other reasons would be obvious: no money to spend on myself and give to my family, debts would be unpaid (like my sister's), no work and I won't be able to see my crush...ok this is really shallow.
The real reason why I don't want to leave is because I might end up regretting it afterwards. I did with my previous job and I lasted for almost a year (almost 10 months). Wala pang six months in my new job and I am going to leave again. I feel like I don't have a permanent timeframe in one job. Be it three months, ten months, six months...I don't last for a year.
Call centers have very unusual schedules especially customer service-oriented call centers but what my company's scheduling is outrageous! Weekly changes on the schedule is not cute! The schedules I don't mind (just don't give me a 4am-1pm schedule) but the number of times they are changing their schedule is unreasonable not to mention unstable. One thing I can say about my company I am working for is:$@#& you! And don't they dare use the excuse that this is a call center. Bullshit. I know what a call center is because I used to work with one and they don't give this kind of schedule. Maybe it's because it's an outbound center that deals with sales for small businesses so the schedule there is much more stable.
But the hell with that, my question is still unanswered.
Should I stay or should I go?
No comments:
Post a Comment